Connect your number
Port your existing line, forward calls conditionally, or provision a fresh number. Most teams are live in under an hour — no hardware, no carrier calls.
AI receptionist platform for local operators
Every call answered. Every lead captured.
RingNest picks up in two rings, 24/7 — books the appointment, qualifies the lead, escalates what's urgent, and answers only from your approved knowledge. Then it shows you the transcript to prove it.
81%
of calls handled end-to-end by AI
2 rings
median pickup — no hold music, ever
35
after-hours leads captured last month
ringnest console — live
Live call · 00:42
Water heater quote
Caller
Needs tankless install pricing and financing.
Riley, AI receptionist
Captured household size, fuel type, timeline — booked a site visit for Thursday 9am and sent the lead to ops.
Lead score
85
High priority
Booked jobs
30
This month
QA pass
92%
Latest runs
Knowledge gaps
3
Needs owner review
Answer source
Tankless water heater installs start at $2,800 including permit coordination, haul-away, and walkthrough.
Pricing sheetWebsiteApproved
Automations fired
SMS confirmation sent
Slack lead alert posted
CRM record updated
Documents
Website & FAQs
Call transcripts
CRM context
Built for businesses that live and die by the phone
How it works
From missed calls to a working front desk in three steps.
Teach it your business
Point RingNest at your website, FAQs, and documents. It answers only from approved sources — and tells you when a caller asks something it can't answer yet.
It answers, books, and reports
Calls handled, appointments booked, leads scored and routed. Every conversation comes with a transcript, a summary, and a QA scorecard you can audit.
Call handling
Instant pickup, honest handoffs.
RingNest answers on the second ring, day or night — weekends, holidays, and the lunch rush included. It detects urgency, routes by intent, and when a call needs a human, it warm-transfers with full context so your team never starts from “who is this?”
- 24/7 answering with after-hours and holiday schedules
- Warm transfer with caller name, intent, and history read out first
- Overflow coverage when your team is on the other line
- Voicemail fallback and callback queue when nobody's available
Warm transfer in progress
EscalatedCaller · 2:14 elapsed
“There's water coming through my kitchen ceiling right now.”
Urgency detected — emergency routing
Transferring to on-call tech (Sam D.) with address, issue summary, and callback number.
Sam accepted · context briefed before connect · caller never re-explained
Thursday, July 9
Booked on call9:00 AMSite visit — tankless install estimate
11:30 AMDrain inspection — recurring customer
2:00 PMHeld: conflict detected, offered 3:30 instead
SMS confirmation + reminder scheduled for the day before
Booking & scheduling
Books the job while the caller is still warm.
Connected to your real calendar, RingNest offers actual open slots, detects conflicts, and books, reschedules, or cancels in one call. Confirmations and reminders go out by SMS automatically, so no-shows stop eating your schedule.
- Book, reschedule, and cancel against live calendar availability
- Intake questions asked before the slot is locked
- Multi-staff and multi-location booking rules
- SMS confirmations and no-show reminders built in
Lead qualification
Scores every lead — and shows its work.
Every caller gets asked your qualification questions, and every lead gets a score built from factors you can read: budget, urgency, service fit, spam signals. No black box — you see exactly why a lead is hot, so your team calls the right person back first.
- Configurable intake questions per service line
- Explainable score breakdown on every lead record
- Hot leads routed instantly; nurture leads queued for follow-up
- Spam and solicitation calls screened out automatically
Lead score — Dana M.
Tankless water heater install
Stated budget: $3,000–$4,000+30
Timeline: this week (urgent)+25
In primary service area (78209)+15
Service match: tankless install+15
First-time caller, no history±0
Recommended action
High priority — call back within 30 minutes. Slack alert sent to #sales.
Knowledge gap detected
Needs reviewAsked by 4 callers this week
“Do you offer financing on installs over $2,000?”
What RingNest did
No approved source covers financing — took a message instead of guessing, and drafted a suggested FAQ entry from your intake notes.
Suggested answer ready for approval
Review & publishGrounded knowledge
Answers from your sources. Silence where there are none.
RingNest ingests your website, FAQs, and documents, and answers only from what you've approved — every answer traces back to a source. When callers ask something it can't answer, that becomes a logged knowledge gap with a suggested fix, so your receptionist gets smarter every week.
- Website, FAQ, and document ingestion with approved-source controls
- Every answer cites the source it came from
- Gap detection surfaces the questions you haven't answered yet
- Self-healing suggestions — you approve, it learns
QA & testing
Test it like an employee before it takes a single call.
Would you put a new hire on the phones without training? RingNest runs simulated call scenarios — angry customer, emergency, price shopper, Spanish speaker — and grades each one against a scorecard. Nothing goes live until it passes, and every config change gets re-tested.
- Simulated scenarios covering your real call types
- Pass/fail scorecards per intent before go-live
- Regression runs on every knowledge or flow change
- Live-call reviews with quality scoring after launch
QA run #14 — pre-launch suite
11 / 12 passedEmergency call → immediate transfer Pass
Price shopper → quote + lead capture Pass
Spanish caller → full intake in Spanish Pass
Reschedule request → conflict handled Pass
Warranty question → grounded answer cited Fail
Failure traced to a missing warranty doc — flagged as a knowledge gap with a suggested source.
This month at a glance
Calls answered
412
AI containment
81%
Booking rate
34%
Leads captured
127
Top intents this month
New service quote
Booking / reschedule
Pricing question
Estimated captured revenue from after-hours calls: $18,400
Analytics
Numbers that answer “is this actually working?”
Containment rate, booking rate, lead capture, intent trends, caller satisfaction — all tied back to transcripts you can read. See which calls turned into revenue, which sources drive the best leads, and where after-hours coverage is paying for itself.
- Containment, booking, and lead-capture rates over time
- Intent classification and trend detection across calls
- Source attribution — know which channel drove the call
- Every metric drills down to the underlying transcript
From the people on call
Operators who stopped losing the phone game.
“We were missing 20 to 30 calls a week during peak season. RingNest booked 41 jobs in its first month — including a $6,400 repipe that came in at 9pm on a Sunday.”
Marisol Vega
Vega Plumbing & Drain, San Antonio
“The lead scoring is the part I didn't expect to love. It flags real potential clients and screens the tire-kickers, with the reasons written out. Consult bookings are up 28%.”
Daniel Okafor
Okafor Family Law, Columbus
“Our front desk used to spend half the day on reschedules. RingNest handles them in English and Spanish, sends the SMS confirmations, and our no-show rate dropped 19%.”
Priya Raman
Lakeview Dental Studio, Madison
Pricing
Costs less than one missed job a month.
Starter
$79/mo
300 minutes · 150 calls included
- 24/7 answering
- Appointment booking
- Lead qualification & scoring
Pro
Most popular$149/mo
800 minutes · 400 calls included
- Everything in Starter
- English + Spanish
- QA test suite & scorecards
Scale
$349/mo
2,500 minutes · 1,200 calls included
- Everything in Pro
- Multi-location routing
- Approval workflows
FAQ
The questions every owner asks first.
Something we didn't cover? Open the demo and ask the receptionist yourself — it answers questions about RingNest too.
Will callers know they're talking to an AI?
That's up to you. RingNest can introduce itself as your AI assistant (our recommendation — callers respond well to honesty) or use a neutral greeting. Either way, it speaks naturally, handles interruptions, and never leaves a caller on hold. Anyone who asks for a person is warm-transferred immediately.
What happens when it can't answer a question?
It never guesses. If a question falls outside your approved knowledge sources, RingNest takes a message or transfers to your team, and logs the question as a knowledge gap with a suggested answer for you to approve. Most customers close their top gaps within the first two weeks.
Can I keep my existing phone number?
Yes. You can port your number to RingNest, keep it with your current carrier and forward calls (always, after-hours only, or on no-answer), or provision a new local or toll-free number. Porting typically completes in 3–7 business days and your line keeps working throughout.
How fast is setup?
Most businesses go live the same day. Connect a number, import your website and FAQs, review the auto-generated call flows, and run the built-in QA scenarios. You see exactly how it will handle real calls — with pass/fail scorecards — before a single customer hears it.
Does it speak Spanish?
Yes. RingNest is fully bilingual in English and Spanish on Pro plans and above. It detects the caller's language automatically, switches mid-call if needed, and delivers transcripts and summaries in English so your whole team can act on them.
What integrations do you support?
Google Calendar and Outlook for scheduling; HubSpot, Salesforce, and Pipedrive for CRM; Slack and Microsoft Teams for alerts; Zapier and Make for everything else; plus a REST API and webhooks for custom workflows. Leads can also go to SMS, email, or Google Sheets.
Is my data secure?
Call recordings and transcripts are encrypted in transit and at rest, with configurable retention windows and automatic PII redaction. You control consent and recording behavior per line, and every admin action is captured in an audit log. SOC 2 Type II is in progress, and our architecture is HIPAA-ready for healthcare deployments.
Your phone is ringing right now. Who's answering?
Open the live demo, hear how RingNest handles your call types, and go live before your next missed call.